AT&T sells me DSL they don’t have; charges me $100 for pointing this out
I know Early Termination Fee stories are all too common these days, but I thought I might share mine.
My wife and I moved to a new house last December. During the utilities setup routine, I researched our Internet options and was attracted to AT&T’s “Basic” DSL package (“up to 768 Kbps” for $20 a month).
Once my equipment arrived and my activation date reached — which by the way, I had to wait another week after receiving the equipment for it to be activated. What the hell? — I found the service to be borderline useless. My DSL downtime was approaching almost 12 hours each day, and when it did happen to work, my download speeds were crawling below 100 Kbps.
Hoo boy. Time to complain.
Recycling Willy Loman – A Phone Book Rant
Does not want.
I approach my front door after a long and fruitful day of labor, and as my hand explores my pants pocket for the house keys, I see a bright yellow abnormality: a bag sitting on my doormat.
The shape and weight of the unrequested package is deduced automatically; my mind boils with fury at its contents. I turn around and see others, sitting patiently on the stoops of my neighbors and between mailboxes. The bags flutter in the autumn breeze, anchored by the weight of the tomb inside.
I cannot begin to describe the overwhelming disdain I possess for phone books. To me, their presence is the equivalent of a stranger leaving five pounds of trash on my door – trash that he expects me to recycle.
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